There are only two possibility that you don't receive the product after you pay:
- You are sending incorrect amount of bitcoin as stated in the payment page
- Bitcoin transaction is still pending (required 3 confirmations)
NOTE: Please check the amount of wallet that you sending to (you can use blockchain.info to check). The amount in the wallet MUST MATCH the amount you should send:
If above possibilities are not what you facing, kindly forward us the payment email, sample as below:
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